What is on sale?
Our sale extends site-wide! That means everything will be on sale for a limited time only.
How to get the free Beach Paddle set
Simply add $250 or more to your cart and we'll add the gift in your order, completely free. There's nothing you'll need to do as the gift should be added automatically.
When does the sale end?
Our Black Friday sale won't be available for long. We haven't specified the exact time when it will end, but we will say you don't want to leave it too long.
Can I return items purchased during the Black Friday sale?
Yes, our standard return policy applies to all items purchased during the Black Friday sale. Please refer to our return policy for detailed information.
Can I use promo codes in addition to the Black Friday discounts?
During our Black Friday event, existing promo codes may not apply to discounted items. Please check the terms and conditions at checkout.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, Afterpay, and Googlepay.
Will there be limited stock for certain items?
Yes, some items may be limited in stock, so we recommend shopping early to secure your favorites!
How can I contact customer support during the sale?
You can reach our customer support team via email at info@rixxeyewear.com.au. We’re here to assist you!
Can I track my order once it’s shipped?
Yes! Once your order is shipped, you'll receive an email with tracking information so you can follow its journey to you.
How long will it take for my Black Friday order to ship?
Our standard processing time is 1-3 days. However, due to the higher volume during the Black Friday sale, some orders may experience a slight delay. We appreciate your patience and are committed to shipping your order as quickly as possible.
Can I change or cancel my order after placing it?
You have a 30-minute window to cancel or make changes to your order after it's been placed. If you run into any issues, we're here to assist—please reach out to us at info@rixxeyewear.com.au.
Are there any specific styles or colours that will be on sale?
Our Black Friday sale includes a wide range of products, including some of our bestsellers and new releases. Keep an eye out for special discounts on popular styles like the Soho Large and Austin.
Will my gift with purchase item be shipped separately?
Your free beach paddle set or other promotional gift will be included with your order, as long as the purchase meets the $250 minimum and the items are in stock. If you don't receive your gift, please reach out to our customer service.
Can I buy a gift card during the Black Friday sale?
Yes, gift cards are available for purchase, but they are not typically included in Black Friday discounts.
Are previous purchases eligible for Black Friday discounts?
Black Friday discounts are not retroactive and only apply to purchases made during the sale period.
What is the extended return policy for Black Friday purchases?
To make your holiday shopping worry-free, we’re offering an extended 90-day return policy for all purchases made in November and December. This means you have plenty of time to return or exchange items bought during this period—perfect for those early Christmas gifts!
